These terms govern the use of KRONENWERK, the accounting and invoicing software available at kronenwerk.org, provided by the operator identified in the Legal Notice ("KRONENWERK", "we"). By creating an account or using the service you agree to them on behalf of yourself and of the business you act for.
They are written to describe the service as it actually works. Where a capability is not implemented, these terms do not promise it.
1. Who may use KRONENWERK
KRONENWERK is business software. You may create an account only if you are acting for a business, practice or other organisation and are entitled to bind it. Consumers acting for private purposes are not the intended users. You must be of an age at which you can lawfully enter into a business contract where you are located.
2. Accounts and companies
One account, one person. An account identifies a person. You are responsible for keeping your sign-in method secure — your password, or your Google account if you sign in with Google — and for everything done through your account. Tell us promptly if you believe it has been compromised.
Sign-in verification. Signing in with a password requires a code sent to your email address every time. Signing in with Google requires a code only on a device KRONENWERK does not recognise. You must keep access to the email address on your account; without it you cannot sign in.
Email verification. Until the email address on a password account has been confirmed by code, that account cannot buy a subscription and cannot send invoices, quotes or invitations by email. Everything else remains available.
Companies. An account creates a company — the legal entity whose books are kept. A company's country is chosen at creation and determines its accounting and tax rules. Once a company has issued a document or recorded a posting, its country is locked and cannot be changed, because changing the legal jurisdiction of a set of books is not a settings change. A business that moves jurisdiction creates a new company.
Members. You may invite other people into your company with a role that determines what they may do. You are responsible for who you invite.
3. Subscriptions and plans
One subscription per company. Each company that bills for itself holds one subscription. The plans currently sold are Starter, Business, Scale and Enterprise; the pricing page states what each includes, the number of users and the number of companies each allows, and only capabilities that are actually built are listed. The practice plan (Accountant) is not currently sold to new customers; existing practice subscriptions continue unchanged.
Additional companies. A plan that allows more than one company lets you found additional companies billed under the same seat, at the additional-company price shown at the time, which is currently a 25% reduction from the list price. The number of companies a plan allows is stated on the pricing page.
Monthly or annual. You choose a monthly or annual billing period at checkout. Subscriptions renew automatically at the end of each period until cancelled.
Prices and taxes. Prices are stated net, in the currency shown, and applicable taxes are added at checkout. Tax is calculated by our payment provider from the billing address you provide there and, where you supply one, your business tax identifier. You must provide an accurate billing address. The currency you pay in does not determine the tax jurisdiction; your location does.
Payment. Payments are processed by Stripe. KRONENWERK never receives your card details. If a payment fails, Stripe will retry according to its schedule; if payment is not made, access to the subscription's paid features is suspended until it is.
Cancellation. You may cancel at any time from the subscription settings, which take you to the payment provider's portal. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again. You may withdraw a cancellation before it takes effect.
Refunds. Subscription payments are non-refundable once charged. Cancelling prevents future renewals; it does not refund the current billing period, which you keep using until it ends. KRONENWERK will refund where applicable law requires it — nothing in this section limits a right to a refund that the law gives you and that cannot be waived — and may refund in other cases at its discretion. This policy is stated on the pricing page before purchase and at checkout.
Complimentary and internal subscriptions. KRONENWERK may grant a subscription without charge, for example for testing, partnership or goodwill. Such a subscription provides the same product as a paid one of the same plan, is marked internally as complimentary, and may be withdrawn on reasonable notice.
Changes to plans and prices. We may change plans and prices for future periods. A price change for an existing subscription applies from its next renewal after we have notified you.
4. What KRONENWERK is — and is not
KRONENWERK is software. It calculates, records, documents and generates accounting and invoicing material according to rules we have implemented for the jurisdictions we support. We take that engineering seriously, and where we describe a calculation or document as supported, we intend it to be correct.
KRONENWERK is not your accountant, bookkeeper, tax adviser, lawyer or filing agent, and using it does not make us any of those. In particular:
- KRONENWERK does not file returns or remit taxes to any tax authority on your behalf. It helps you calculate, document, collect through your invoices, record and report supported taxes. Filing and remitting remain your obligation.
- You are responsible for the accuracy of the information you enter: your company's legal and tax identity, your customers' details, your tax registrations, and the tax treatment you select on each document.
- Where a tax or accounting outcome depends on facts KRONENWERK cannot know or on a judgement that the law leaves to you, the software will ask rather than guess. The answer you give is yours.
- Where the software validates an identifier, it checks its structure. That does not confirm the identifier belongs to a business or is currently valid unless the screen says an authoritative check was performed.
- You remain responsible for complying with the laws that apply to your business, and for obtaining professional advice where you need it.
None of this excuses defective software. If a capability we describe as supported does not work as described, tell us and we will fix it.
5. Your content and data
Everything you enter or upload — companies, customers, invoices, receipts, documents — remains yours. You grant KRONENWERK only the rights needed to store, process, display and transmit it in order to provide the service to you, including sending documents to recipients you choose and, where you use a supported e-invoicing channel, to the relevant platform or authority.
You are responsible for having the right to enter information about other people — your customers, suppliers and contacts — and for meeting your own obligations to them. For that information you are the controller and KRONENWERK is your processor, as described in the Privacy Policy.
Issued invoices are preserved exactly as issued. KRONENWERK will not alter an issued document at your request; corrections are made by credit note, as accounting law requires.
6. API, MCP, webhooks and integrations
Plans that include API access may create API keys, receive webhooks and connect KRONENWERK to other systems, including through the MCP interface. An API key acts with the authority of the company it was issued for and no more. You are responsible for keeping keys confidential and for anything done with them; revoke a key you believe has leaked. API and MCP access never confers any operator or administrative authority over KRONENWERK itself.
Automated access is subject to rate limits. We may restrict access that degrades the service for others.
Integrations with third-party services are provided as connectors; the third party's own terms govern your relationship with it. We are not responsible for a third-party service's availability or conduct.
7. Acceptable use
You may not use KRONENWERK to: break the law or help others do so; issue fraudulent, fictitious or misleading documents; attempt to access another company's data or another person's account; probe, scan, overload or interfere with the service or its security; upload malicious content; send unsolicited bulk email through it; or resell or sublicense access. We may suspend or terminate an account for a serious or repeated breach, and will say so unless the law prevents it.
8. Intellectual property and feedback
KRONENWERK, its software, design, documentation and trademarks belong to us or our licensors. These terms give you a right to use the service, not ownership of it. If you send us suggestions or feedback, you agree we may use them without obligation to you.
9. Availability, changes and support
We aim to keep KRONENWERK available and to publish changes before they affect you, but we do not promise uninterrupted or error-free operation. We may change or discontinue features; where a change removes a capability you rely on, we will give reasonable notice. Support is provided by email at the address in the Legal Notice.
10. Termination and what happens afterwards
You may end your subscription at any time as described in section 3, and may ask us to close your account. We may suspend or terminate an account for a serious or repeated breach of these terms, for non-payment, or if we cease providing the service. Except where immediate action is necessary for security, abuse or legal reasons, we will give notice first.
Three things happen at different times after a subscription ends, and they are not the same thing:
- Access ends. When the paid period ends, the subscription's paid features close. You can still sign in.
- Retrieval period. For at least 30 days after access ends you can sign in and export your records, so that you can meet your own record-keeping obligations. The accounting records the law requires you to keep are yours to retrieve; KRONENWERK is not your archive after the subscription has ended.
- Deletion and retention. After the retrieval period we may delete or anonymise information that we no longer need and are not required or permitted to keep. Some information must or will be kept longer: KRONENWERK's own tax and billing records of your subscription, for the period tax law requires; security and audit records, which are written append-only; and information retained by our service providers under their own retention terms. Deleted information may persist in backups for a limited period before those backups expire. We do not promise that every copy of your data is erased on a specific day, because that is not something our infrastructure can guarantee; we promise to stop using it and to delete it in the ordinary course.
Where you have a legal right to erasure of personal information, section 9 of the Privacy Policy explains how it is honoured alongside the records that must be kept.
11. Security
We take measures to protect the service, described factually in the Privacy Policy and on the Security page. You are responsible for the security of your own devices, credentials and email account. Tell us promptly of any vulnerability you discover; we will act on it and will not pursue good-faith security research conducted responsibly.
12. Warranties and disclaimers
We undertake to provide KRONENWERK with reasonable skill and care and substantially as described on this website. Beyond that, and to the extent the law allows, the service is provided as is and we make no other warranty, express or implied, including as to merchantability, fitness for a particular purpose, or that it will be uninterrupted or error-free. Nothing in these terms excludes or limits a warranty or liability that applicable law does not permit us to exclude or limit.
13. Limitation of liability
To the extent permitted by applicable law:
- Cap. Our total aggregate liability to you arising out of or in connection with these terms or the service, whatever the basis of the claim, is limited to the fees you paid or were payable to KRONENWERK for the affected company in the twelve months immediately before the event giving rise to the claim.
- Excluded losses. We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill or anticipated savings, or for loss or corruption of data that you could have prevented by exporting it as the service allows.
- What is not limited. Nothing in this section limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that the law applicable to you does not allow to be limited. Where you deal with us as a consumer under a law that grants you rights that cannot be waived, those rights are unaffected.
These limits reflect the price of the service, which would be different if we bore unlimited risk for the use of accounting software we do not operate on your behalf.
14. Indemnification
You will defend, indemnify and hold KRONENWERK and its operator harmless from third-party claims, and the reasonable costs and damages finally awarded or agreed in settlement, to the extent they arise from: your use of the service in breach of law or of these terms; content or data you enter or upload that infringes a third party's rights or that you had no right to process; a tax, accounting or legal obligation of your business that you failed to meet; or misuse of API keys, MCP access, webhooks or integrations under your control. This obligation is conditional on us notifying you promptly of the claim, giving you control of its defence and settlement (provided no settlement admits fault on our behalf or imposes obligations on us without our consent), and cooperating reasonably at your expense. It does not extend to claims caused by our own breach of these terms or by our negligence.
15. Governing law and disputes
These terms and any dispute arising from them or from the service are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, without regard to conflict-of-law rules. You agree to the jurisdiction of the courts of competent jurisdiction in the Province of Québec. This choice does not deprive you of the protection of mandatory rules of the law of the country where you are located, or of any right to bring proceedings there that such rules give you, and nothing in these terms requires arbitration.
16. Changes to these terms
Each version of these terms carries a version identifier and an effective date at the top of the page. We will publish a materially changed version before it takes effect and, for changes that affect your existing subscription, notify you. Continued use after the effective date constitutes acceptance. The English text is the authoritative version; translations, where provided, are for convenience.
17. Contact
For questions about these terms, contact us using the details in the Legal Notice.