Payments
The money goes to you. We take none of it.
A customer opens the link on your invoice and pays. What happens technically, and what expressly does not, is set out here.
The fee
Nought per cent — and by way of the field not existing at all.
A payment provider transfers a share to a platform only when the platform sends a field for its share as the charge is created. In KRONENWERK that field does not appear in the source at all. Not set to zero — absent. So there is no switch anybody could quietly throw later.
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The payment link
An issued invoice can be given an address that shows exactly that one invoice and makes it payable — with the amount, currency and tax breakdown exactly as the document states them. It goes out with the invoice by email, and it can be revoked.
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On your account, not on ours
The charge is created against your own account at the payment provider and paid out from there to your bank. KRONENWERK's own balance is at no point in that path. There is no branch in this part of the program where it could be otherwise.
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Refunds
Full or partial, from inside the product. The refund is posted, the original payment stays where it is, and the invoice itself is not touched — money given back is a second event, not an eraser.
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Chargebacks
If a customer disputes the charge, the money is gone at once — withdrawn from the balance before anybody in the business has read the email. That is what is posted. If it comes back later, that is posted too. Two movements that both happened, and no quiet correction that hides three months of wrong books.
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And with no card at all
Most invoices are paid by bank transfer, and that needs no payment provider at all. Payments can be recorded by hand, in full or in part, in a currency other than the invoice's, and are allocated against what is outstanding — in both directions, for your invoices and for your suppliers'.
What you need for this
An account of your own at the payment provider.
Online payments run through Stripe and require you to register your business there once; that happens on Stripe's own pages, and card details never reach KRONENWERK. Until it is set up the product shows no button for it — the button could not do anything.
Create an account and write one invoice.
You need the country your business is registered in and ten minutes. Everything else — company details, chart of accounts, number ranges — comes into being as you go.